Refund and Return Policy
At MARS INFOTECH MART, we aim to ensure customer satisfaction with every purchase. If you’re not completely satisfied, we’re here to help with our hassle-free return and refund process.
1. Return Policy
- You have 7 days from the date of delivery to return an item.
- To be eligible for a return, the product must:
- Be unused and in its original condition.
- Have all tags, labels, and packaging intact.
- Returns will not be accepted for products that show signs of use, damage, or missing components.
2. Refund Policy
- Once we receive and inspect the returned item, we will notify you of the status of your refund.
- If approved, the refund will be processed and credited back to your original payment method within 5-7 business days.
- Shipping charges (if any) are non-refundable.
3. How to Initiate a Return
- Contact us at amit150043@gmail.com or call 9997860933 within the 7-day return window.
- Provide your order details and reason for return.
- We will guide you through the return shipping process.
4. Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or other considerations. Please review product descriptions for specific exclusions.
5. Contact Us
If you have any questions about our Refund and Return Policy, feel free to reach out:
MARS INFOTECH MART
Ward no 05 New Town, Tanakpur, Champawat, Uttarakhand
Email: amit150043@gmail.com
Phone: 9997860933